Privacy Policy
This Privacy Policy describes how we collect, use, store, and protect the personal data of users who access our website and use our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
- Full name
- Email address
- Phone number / WhatsApp
- Booking information (dates, number of people, selected services)
- Payment information (processed by third-party platforms)
- Messages sent through contact forms or customer support
- IP address, browser type, device, pages visited, cookies
2. How We Collect Data
- Forms on our website
- WhatsApp or email contact
- Booking or quote requests
- Browsing activity (cookies and analytics tools)
3. Purpose of Data Use
- Process bookings and requests
- Provide customer support
- Contact you
- Personalize experiences and services
- Send service-related information
- Improve our website and services
- Comply with legal obligations
4. Data Sharing
We do not sell your personal data.
We may share data only with:
- Payment platforms
- Hosting and technology providers
- Communication tools (e.g., WhatsApp)
- Operational partners involved in service delivery
5. Data Storage and Security
We adopt appropriate technical and organizational measures to protect your data against unauthorized access, loss, alteration, or disclosure. Data is stored securely and only for as long as necessary.
6. Cookies
We use cookies to improve user experience, analyze traffic, and personalize content. You may disable cookies in your browser settings.
7. User Rights (LGPD)
- Access your personal data
- Correct inaccurate data
- Request deletion of data
- Request data portability
- Withdraw consent
- Request information about data usage
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described, including legal and contractual obligations.
9. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy periodically. We recommend reviewing this page regularly.
11. Contact
Company: IguaGo
Email: info@iguago.com
WhatsApp: +55 45 9155-1876
Location: Foz do Iguaçu, Brazil